Introduction
This Privacy Policy is one of three documents governing use of the website www.floreohca.co.uk (hereafter referred to as “the website”). The other documents are our Terms & Conditions and our Data Protection Policy and we recommend you also review these carefully before using our website.
This Privacy Policy describes the information collected from visitors to the Website. We may revise this Privacy Policy from time to time by updating this posting, with the new terms taking effect on the date of posting. You can determine if any changes were made to this Privacy Policy by noting the date that the Privacy Policy was last updated.
What Information is collected about you?
We collect some information automatically from visitors to the website; for example, through the use of “cookies” and other tracking mechanisms. We collect at least the following: your domain name and host for Internet access; the Internet address of the site from which you came; the date and time of your access; your computer’s IP address and information about its operating system, browser and host; the date and time you access the Site and the pages you visit. For each visitor to the Website, our servers automatically collect information about which pages are visited and the IP address or domain name of visitors. We use your IP address to help diagnose problems with our server and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. Information regarding your access to the site is used to improve the site content and user functionality.
It is always your choice, or the choice of anyone acting on your behalf, whether to provide personal information. Personal information may include information such as name, address, date of birth or any other information from which the individual can be identified. Any personal information you provide us with will be processed in line with our Data Protection Policy, which is detailed in a separate document.
In line with general good practice on the internet, we recommend that you use common sense and good judgement before disclosing any personal information and you should not provide personal information about others without their express consent. By submitting any personal information about others, you represent and warrant that you are authorized to do so.
Our Use of Information
We do not provide any personally identifiable information relating to the users of our website to other organisations or individuals without their express permission, other than information that users post on interactive sections of the website. We may use anonymous information gathered from the website for the management and improvement of the website. Where you have consented, we may also send you marketing information from time to time by post, telephone, fax and email about products and services we think may be of interest to you.
We reserve the right to disclose all information collected via the website, internally or to third parties, for any lawful purpose or to prevent harm to us or others. For example and without limitation, in our discretion we may disclose information to government regulators, law enforcement authorities or alleged victims of identity theft. We may dispose of information in our discretion without notice, subject to applicable law. All personal information is processed in line with the Data Protection Act 1998.
Payment Information
We do not store credit card information.
Cookies
We may place a “cookie” on the browser of your computer. Cookies are pieces of information that a website transfers to your computer’s hard drive for record-keeping purposes. The use of cookies is common on websites and many major websites use them to provide useful features to their visitors. The cookie itself does not contain any personally identifying information, but may be used to tell when your computer has contacted our Website. You may set your browser to reject cookies, but please understand that certain features of the Website may not be available if your browser does not accept cookies. We will never use or install spyware on your computer.
We also may use cookies, clear gifs and log file information to: (a) store information so that you will not have to re-enter it during your visit or the next time you visit the Website; (b) monitor aggregate metrics such as total number of visitors, pages viewed, etc.; and (c) track entries, submissions and status in any interactive portion of the Website.
Security
We will use technical and organisational measures to safeguard your personal information. While we will use reasonable endeavours to safeguard your personal information, the use of the internet is not entirely secure and we cannot guarantee the security or integrity of any personal information transferred from you or to you through the internet.
Links
The Website may contain links to other sites. We are not responsible for the privacy practices, the terms and conditions of use, or any of the content of such websites. The linked sites may collect personal information from you that is not subject to our control. The data collection practices of linked sites will be governed by that site’s privacy policy.
Note About Children’s Privacy Issues
Our primary audience is adults and young adults. We do not intend to collect any personal information from children under the age of 13. Any use of the website by children under the age of 13 should be conducted under the supervision of that child’s parent or guardian. Information should not be submitted to or posted on the website by anyone under 13 years of age without the consent of their parent or guardian. Children can browse the website without any personal information being collected.
Modifying or Removing Personal Information
You may change your registered details or cancel their registration by emailing us. You are also entitled to access the information we hold about you, for which we are entitled to make a small charge.
Contacting Us
If you have any questions about this Privacy Policy or other matters that relate to it, you may contact us via our normal email or telephone numbers.
