Introduction:
At Floreo, we believe in creating a learning environment that is not only conducive to growth and development but also safe, respectful, and inclusive for all participants. Our Code of Conduct and Zero Tolerance Policy reflect our commitment to upholding these values and ensuring that everyone involved in our training programmes feels valued, respected, and supported.
Expectations for Conduct:
Respect: We expect all delegates to treat each other, trainers, clinical staff, and Floreo personnel with respect and dignity at all times. This includes refraining from discriminatory, offensive, or disrespectful language and behaviour.
Professionalism: Professional conduct is paramount in our training programme. Delegates are expected to conduct themselves in a manner that reflects positively on themselves and the Floreo community, maintaining professionalism in all interactions and communications.
Collaboration: Collaboration is essential for the success of our training programmes. Delegates should foster a spirit of cooperation, teamwork, and mutual support, contributing positively to the learning experience for themselves and others.
Adherence to Guidelines: Delegates are required to adhere to all guidelines, instructions, and policies set by Floreo or its partner NHS clinics provided by trainers and staff. This includes following safety protocols, participating actively in sessions, and respecting the rights and boundaries of others.
Consequences of Violations:
Immediate Removal: Any delegate found to be in violation of this policy will be promptly asked to leave the course location. This includes instances of verbal or physical abuse, threats, anti-social behaviour, or disrespect towards Floreo staff, NHS clinical staff or other fellow colleagues. Delegates will forfeit their entitlement to training services and any associated refunds.
Indefinite Bar from Services: Individuals who engage in misconduct will be indefinitely barred from using our services in the future. This includes access to training programmes, references, and course materials. We take the safety and well-being of our community seriously, and repeat offenders will not be tolerated.
Reporting Procedure:
We encourage all participants to report any instances of misconduct or violations of this policy to a member of our staff. Reports will be handled with confidentiality, sensitivity, and urgency. We are committed to addressing concerns promptly and taking appropriate action to ensure the safety and integrity of our training programmes.
At Floreo, we are dedicated to fostering a culture of respect, integrity, and professionalism in all aspects of our operations. Our Code of Conduct and Zero Tolerance Policy reflect our unwavering commitment to creating a safe, supportive, and inclusive learning environment for all. By upholding these standards, we strive to empower individuals to achieve their full potential and contribute positively to our community and beyond.
Contacting Us
If you have any questions about this Privacy Policy or other matters that relate to it, you may contact us, via our normal email or telephone numbers.
